Shipping policy
DOMESTIC SHIPPING
- We offer free shipping for deliveries in India for all prepaid orders and all taxes and duties are included in the price of the product listed on the website.
- If the order is placed via COD (Cash On Delivery), our team will reach out to you to make a payment of 20% of the order value as confirmation from +91 9953225125 or +91 7317707771. The same will be adjusted in the cash value to be paid by you. COD charges are 550 INR extra.
INTERNATIONAL SHIPPING
- For International deliveries we charge as per delivery partner's fee (TnC applied. Contact us for more details)
- For International deliveries, the shipping cost is calculated at the time of shipping the order depending on the value, weight and volume of the products purchased. With the estimated delivery date provided for your order at the time of placing the order, you will also be sent an order confirmation email.
- We do not ship on Saturdays, Sundays and/or on nationally observed holidays. Once shipped, you will receive a shipment confirmation email with a tracking number.
- If you receive a package which is damaged, please do not accept the courier.
- Note: The shipping charges do not include import duty(s) or custom charges/liability. Please read our tax related T&Cs. Before your parcel leaves our warehouse, it is fully checked by our quality control team.
DELIVERY TIME
- Delivery Time for your order starts from the date of Order Confirmation.
- Ready to ship orders take up to 72-hours to process. Once shipped, you will receive a shipment confirmation email with a tracking number. If you’ve purchased multiple products in an order, your order can have multiple shipment dates which will be confirmed to you in Order Confirmation mails.
- Orders are shipped as per the delivery date given on the item page. Once your order is dispatched, delivery usually takes 3-4 working days in India.
- We will keep you updated with tracking information and an estimated delivery date.
- We make sure each order is fulfilled on time. However, due to unforeseen circumstances, it’s possible that a designer may not be able to produce your order piece. In such cases, you will be offered an alternate option / store credit / full refund.
- At times orders can get delayed for reasons outside of our control. If your order is delayed beyond 2 weeks of the estimated Delivery Time for some unforeseen reasons, we will get in touch with you to check if you would still like to continue with your order. For further details on Shipping, please see our Terms of Use.
Important Information
1. Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization and holidays.
2. We aim to dispatch all orders within 24- 48 hours with the exception of made-to-measure orders.